Some useful resources (please be aware that if you are accessing from an NHS computer your firewall may require extra permissions).
A flow chart to help managers to decide the appropriate course of action following a patient safety incident
Just Culture Network – for representatives and individuals who are passionate about improving patient safety culture in their organisation
Top tips on surviving the process – a simple guide to help people who have experience of being involved in a patient safety incident
Slides providing research evidence and a rationale for the importance of supporting the second victim
A guide for healthcare staff on the principles of disclosing an adverse event to patients
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