A flow chart to help managers to decide the appropriate course of action following a patient safety incident

Just Culture Network – for representatives and individuals who are passionate about improving patient safety culture in their organisation

Top tips on surviving the process – a simple guide to help people who have experience of being involved in a patient safety incident

Slides providing research evidence and a rationale for the importance of supporting the second victim

A guide for healthcare staff on the principles of disclosing an adverse event to patients